Parcel Locker

Why Choose Us

Professional Warranty Service.
1. Spare parts providing. 2. Administrator training. 3. Training document providing. 4. Daily remote support and regularly return visit. 5. Providing visit service.

Professional Technical Team
Hangzhou Dongcheng Welgo Industrial Co., Ltd is the wholly-owned subsidiary of Hangzhou Dongcheng Electronic Co., Ltd. Being a professional manufacturer of intelligent dropoff & pickup locker equipment in China, we currently have more than 500 employees, nearly 100 R&D engineers included.

No.1 Sales Volume
We have been devoted to developing & providing the smart lockers to China and global markets since 1998. Over 200,000 electronic storage lockers have been installed in China so far and in foreign countries like Singapore, Malaysia , Thailand, Middle east, Australia, France, Russia, etc.

High Standard Products
Our company has been qualified for OEM&ODM. Now our main CE&UL certified products are: intelligent parcel delivery lockers for logistic delivery, smart storage locker for temporarily personal items storage, refrigerated delivery lockers for cold chain delivery, food warmer delivery locker, blue tooth locker, laundry locker, file management locker, clothes/shoes distribution locker, tool locker, package tower etc.

Definition of Parcel Locker

A parcel locker is an automated postal box that allows users for a self-service collection of parcels and oversize letters as well as the dispatch of parcels. It provides a simple, safe, and effective delivery solution. Multifamily parcel lockers, residential parcel lockers, and university lockers are very convenient and useful ways of storing packages and mail. Parcel lockers provide significant advantages to multi-family apartment owners, business owners, employees, and homeowners.

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Hangzhou Dongcheng Electronic Co.,ltd focuses on the locker design & manufacturing since 1998, we are available for storage locker & parcel delivery locker, The parcel locker is one of our production scrope which is an automated postal box that allows users for a self-service collection of parcels and oversize letters as well as the dispatch of parcels, it is essentially a lockable locker where packages can be left and stored for delivery & collection by a mail carrier, delivery company, residents, and/or customers. it provides a safe, contactless, and streamlined delivery system to save time & cost to solve the last 100 miles package delivery solution.

Outdoor Parcel Locker For Home Delivery

Benefits of Parcel Locker

Online shopping is expanding rapidly and parcel lockers are the answer to managing the influx of package traffic in multi storey dwellings and commercial spaces. Parcel lockers help to ease the post-to-person process by offering a slew of benefits to the user.

Electronically logged deliveries
All deliveries made to the parcel locker are electronically logged to ensure a chain of accountability. This minimises missing parcels and provides a more accurate delivery process.

Notification upon arrival
Customers are kept in the loop on a delivery's progress conveniently from their smart phone. A specially developed app connects to the parcel locker and notifies the user as soon as the parcel locker has received a delivery. The recipient will be sent a push notification, text message and email containing a unique user qr code and pin. The recipient can use their unique code or pin at the parcel locker kiosk to enable access to their delivery.

Secure parcel delivery
Each parcel locker solution is fitted with integrated cameras and security safeguards. These high-resolution cameras monitor the parcel locker and verify the collection of packages for added peace of mind. Access to the parcel locker is possible by entering a qr code or pin number issued only to the user. This verification process deters theft and makes it almost impossible to access the incorrect locker.

Parcel locker access 24/7

Parcel lockers can be accessed 24 hours a day, 365 days a year allowing greater flexibility for the user. Packages can be delivered any time of the day or night and are safely stored until a convenient time for collection.

Automatically sign for deliveries

Systems developed by my parcel locker are the only lockers to have the authority to digitally sign for parcels delivered by couriers. Users no longer have to rearrange their schedules to be home and sign for important packages. Parcel lockers double as a virtual concierge that can receive and sign for deliveries on the behalf of the recipient.

All couriers accepted

All courier companies can deliver to my parcel locker systems. My parcel locker is the only package management solution in australia that accepts deliveries from any verified courier or delivery agent. This means more successful first delivery attempts with less lost and returned parcels.

Collect or leave deliveries

Parcel lockers can be multi purposed to be the pickup and the drop off location for deliveries. Online purchases don't always go as expected but when this happens, customers can easily return the items using their parcel lockers. This helps to minimise unnecessary trips to the post office and frees up valuable time.

How Do Parcel Lockers Work

Smart parcel lockers facilitate package pick-ups and deliveries. They eliminate the need for personal receipts or signing for a package. Also, pick-ups and deliveries can be made anytime, and only authorized people can access the packages.
Parcel lockers work in the following manner:
• The mail carrier or the delivery personnel will unlock the locker and place the package in it. Smart parcel lockers have a keypad, QR code, or barcode scanner. The delivery person must enter the code or scan the package to access the locker. After putting the parcel in the locker, the carrier will select the recipient.
• Once the parcel is placed in the locker, the recipient is automatically notified via text or email. The notification contains a code the recipient must use to unlock the locker.
• The recipient will enter the code or pin to open the locker and retrieve the package.

What Does a Parcel Locker Look Like

Parcel lockers have become an essential part of modern living, especially in apartment buildings and large residential complexes. With the rise in online shopping and delivery services, parcel lockers offer a secure and convenient solution for managing packages. Parcel lockers are advanced locker systems for some apartment complexes and commercial buildings with various features to aid in package delivery. Some features of parcel lockers include:
• Different sizes of parcel bins.
• Different finish and color options.
• Indoor vs. outdoor capabilities.
• Additional overflow space for large packages.
• Refrigerated areas for food deliveries.
• Automatic scanning of barcodes and delivery stickers.
• Photolog of package delivery person and resident.
• Push notifications and mobile app interface for residents.
• Integration with package management and property management software.
• Integration with access control and video intercom systems.
By offering these features, parcel lockers provide a more secure and convenient way for residents to receive and manage their packages.

The Security of Parcel Lockers: Technologies That Keep Your Parcel Safe

Parcel lockers are used to store and deliver a wide range of goods. The security of items placed in the parcel lockers is the thing of utmost importance for the clients and the companies operating the parcel locker networks. How to keep the package safe, prevent thefts and damages?
Digital locks
Digital locks are first on the list of hardware components that make parcel locker secure. Such locks are typically operated using a unique card or code granted to the customer or maintenance staff. Digital locks are more secure than traditional locks because it's much more difficult to pick or bypass them. They are opened by means of an electric impulse after entering the code on the touchscreen display or control panel. It ensures that only authorized individuals can access the locker compartment and its contents.
Surveillance cameras
Another important security feature of parcel lockers is 24/7 video surveillance. CCTV cameras are often installed to monitor activity and prevent unauthorized access. High-quality cameras that provide clear images can be used to identify anyone who attempts to tamper with the lockers or steal packages. The type of surveillance cameras installed at a parcel locker terminal depends on a variety of factors and may involve a combination of different camera types and technologies to provide the best security of parcel terminal compartments.
Alarming systems
Alarming system at the outdoor parcel terminal is always the combination of advanced sensors, reliable communication channels, and software that can analyse data and generate alerts. It helps prevent accidents and minimize damage in case of an emergency. For example, the integrated fire alarm system quickly detects smoke or flames and activates the sprinkler systems and other fire suppression measures.
Access codes
Modern parcel terminals can be equipped with the QR code scanners, so digit codes may be substituted with more secured technology. The QR code is sent to the customer's email or mobile device. To retrieve the package, the person simply scans it and the system opens the necessary compartment. Such QR codes are compatible with most mobile devices and can be scanned using the device's camera.
Biometric technologies
Parcel locker manufacturers also implement biometric technologies into their devices. Such technologies use facial recognition or fingerprints to verify the identity of the parcel recipient. It ensures that only authorized individuals can access the locker and its contents.
Radio-Frequency Identification technology
RFID (Radio-Frequency Identification) technology is also used in some parcel lockers. An RFID tag is a small electronic device attached to the parcel or package. This technology uses radio waves to identify and track parcels, and it can be used to monitor the location of parcels within the locker.
Tamper-proof packaging
A simple but efficient solution adds a security layer to your package. This type of packaging prevents unauthorized access to the parcel and ensures that items being stored in the compartment are safe and secure. Tamper-proof packaging typically includes tamper-evident seals or labels.
Complex software solutions
Parcel network systems require complex software solutions for all parties of the delivery process. Delivery operators offer specified applications for tracking the parcel and operating the parcel lockers. A complex solution that benefits parcel locker operators, maintenance personnel, and parcel receivers. The cloud-based dashboard allows remote parcel locker management: open\close\block compartments, generate access codes, intrusion alerts, set up notifications, track parcel operations, etc.

How to Choose the Right Parcel Locker for Your Supermarket

Supermarkets are always looking for ways to improve their customers' shopping experience, and parcel lockers are an increasingly popular solution. But with several parcel locker providers out there, it can feel overwhelming to decide which best meets your supermarket's needs. Now, we'll help you narrow down your options and give you some factors to consider when choosing a provider.

Easy set up: Becoming a parcel locker host should be a simple process for you as a business, with installation covered by the parcel locker company.

Carrier agnostic: The most efficient parcel lockers are carrier-agnostic. This means that they can be utilised by multiple carrier partners rather than restricted to just one. Our open locker network is the only option that allows multiple carriers to access and utilise our unified network of lockers for package delivery and collection.

No additional resource needed: An automated parcel management system should not require you to invest in additional labour or take up more of your time. In fact, automating parcel deliveries into a locker should save you time since you no longer need to manually process services in store.

Label printing ability: Consumers these days are less likely to have access to a printer (that is stocked with ink) at home, so will often look for locations that enable them to print and attach their labels.

Security: Parcel lockers should be made from a strong, weatherproof material that can withstand the outdoor elements. Look for a steel construction, with an awning to protect users from rain whilst using the locker. Ensuring that the provider also offers outdoor lockers can expand your capability to serve customers with a durable, weather-resistant solution for their grocery pickup and parcel collection needs.

A range of locker sizes: What types and sizes of lockers does the network offer? Make sure the lockers can accommodate a variety of parcel sizes so that you can get the most out of the space.

Customer support: What kind of customer support does the provider offer? Make sure you have access to support when you need it, beyond just the installation process.

Pricing: What are the network's pricing models and fees? Make sure you understand if there are any costs involved. When you become a host with parcel pending, there is no investment needed and you can start earning revenue straight away. It really is no risk, all reward!

Our Factory

Hangzhou Dongcheng Welgo Industrial Co., Ltd is the wholly-owned subsidiary of Hangzhou Dongcheng Electronic Co., Ltd. Being a professional manufacturer of intelligent dropoff & pickup locker equipment in China, we currently have more than 500 employees, nearly 100 R&D engineers included. The two production bases and one office building cover over 100000 ㎡.

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Our company has been qualified for OEM&ODM. Now our main CE&UL certified products are: intelligent parcel delivery lockers for logistic delivery, smart storage locker for temporarily personal items storage, refrigerated delivery lockers for cold chain delivery, food warmer delivery locker, blue tooth locker, laundry locker, file management locker, clothes/shoes distribution locker, tool locker, package tower etc.
As an OEM & ODM, we spare no effort to innovate in designing and manufacturing. Our company now has two factories covering an area of 86000 square meters and 500 workers are on the production line.

Factory No.1 can produce 2000 lockers per day , the annual capacity is 24000 lockers, While factory No. 2 can produce 5000 lockers per month with an annual output of 60000 lockers, The total output is around 84000.

Our Certificate

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Ultimate FAQ Guide to Electronic Locker

Q: What is a parcel locker?

A: A parcel locker is a secure storage unit used for holding packages and deliveries for individuals. Parcel lockers can be located inside apartment buildings or at a nearby center. For example, if you have a po box at a post office, and you receive a parcel that's too big to fit inside the mailbox, will store it in an alternative parcel locker at that postal service' location and put a key to the parcel locker in your mailbox.

Q: Parcel locker - how does it work?

A: These lockers are used exclusively by amazon delivery drivers to deliver packages for residents. When a resident orders an item from amazon, the delivery driver places the item inside a specific bin within the parcel locker. Amazon then sends an email or push notification to the resident with a code to access the locker and retrieve the package.

Q: What are some features of a smart parcel locker?

A: Smart parcel lockers are advanced locker systems for some apartment complexes and commercial buildings with various features to aid in package delivery. By offering these features, smart parcel lockers provide a more secure and convenient way for residents to receive and manage their packages.

Q: Where can I find the parcel locker key?

A: If has left your package in a parcel locker, the key will be in your regular mailbox. Since the parcel cannot fit inside the mailbox, they put the package inside a separate parcel locker and then put the key to that locker in your mailbox.

Q: Why did put my package in a parcel locker

A: They puts packages in parcel lockers when the package is too large to fit into your mailbox. By using a parcel locker, delivery personnel can securely deliver your package without leaving it outside or in an unsecured location.

Q: How long will keep my package in the parcel locker?

A: The local post office determines how long a package can stay in a parcel locker. Generally, they will keep it there for up to 10 days before returning it to the sender. International packages may be kept in parcel delivery lockers for up to 15 days. Some post offices may only keep packages in parcel lockers for 5 days, so it is essential to pick up your packages promptly.

Q: How to get packages delivered to a parcel locker and retrieve it?

A: When you order something online and have it delivered to your home address, the delivery driver will be instructed to leave the package in the parcel lockers if they are available. They will go to the electronic parcel lockers first, scan the package, and place it in an open parcel locker bin. For private parcel lockers, you will receive an email or sms informing you of the package's delivery, which will contain a 4 to 6-digit code to retrieve the package. If it's a parcel locker, a key will be left in your mailbox, which can be used to open the parcel locker.

Q: How long are packages storaged in parcel lockers?

A: They may leave your package in a parcel locker for 5 to 10 days before returning it to the sender. Apartment buildings and property management companies might decide to remove packages from lockers and place them outside if they run out of space, making the packages vulnerable to theft.

Q: What happens if you don't pick up parcel locker?

A: If you don't collect your parcel from a parcel locker by the date and time specified in the notification we provide, the parcel will be transferred from that parcel locker to a parcel collect location. Security was always the major concern for clients and companies operating parcel locker networks.

Q: What does it mean when says delivered to a parcel locker?

A: The parcel locker is used for items that are too large to fit in an individual box (compartment) within the Cluster Box. A key will be left in the mailbox to be used as a parcel locker key. This key has a tag that indicates the parcel locker that contains the item. Insert the key into the correct parcel locker, and the mail piece can be retrieved. The key will remain in the locker once it is inserted.

Q: How long are parcels kept in parcel locker?

A: Tokens are used to pay for storage fees (for lockers where storage fees are being charged). Storage fees are payable for uncollected parcels after the expiry of the free parcel pick-up period. The free parcel pick-up period is decided by the building and can be either 12, 24 or 48 hours. All revenue collected from the sale of tokens is paid to the building. One token is payable for every 24 hour period or part thereof that a parcel remains uncollected after the expiry of the free parcel pick-up period.

Q: How do I know if my package is in a parcel locker?

A: If you have a multi-unit community mailbox and there is a key in your regular mail compartment, your package is in a parcel locker. Check the key tag for the corresponding locker number and open that locker. If you live in an apartment/condo, contact your building's management office to see if the package was left with them.

Q: Why use a parcel locker?

A: Parcel lockers are the best way of ensuring that parcels delivered to a building or facility are stored securely until users such as tenants are ready to collect them—this system ensures that tenants of buildings and facilities don't need to wait for couriers and eliminates the risk of injury and theft.

Q: How do I leave a parcel in parcel locker?

A: It's a simple process.
• On the parcel locker kiosk, tap Leave.
• Enter your phone number and the password you created when you registered for deliveries online, and press Enter.
• Enter the phone number of the person you're leaving the parcel for, and they will be notified via SMS.

Q: How does parcel locker delivery work?

A: A parcel locker is a secure, automated postal box that lets customers securely collect packages and oversized letters. People can pick up a package from a locker at a time that suits them, in a convenient location near their residence or workplace. The lockers are designed to simplify delivery and pickup.

Q: Why was my package delivered to a parcel locker if I don't have one?

A: I checked your tracking number, it does say your package was delivered to a parcel locker. This usually happens if you live in a community such as an apartment building or somewhere where you have a shared mailbox or locked mailbox system.

Q: How do I get my package from a parcel locker?

A: Open your delivery confirmation email or go to the Track Package page in Your Orders. Locate the 6-digit pick up code and barcode. Enter your pickup code on the touch-screen display or scan the bar code using the Locker scanner. The scanner is located directly beneath the touch screen of the Locker.

Q: How do you know which parcel locker is yours?

A: Post will then send you the address of your Parcel Locker. After you have placed your order, you will receive an SMS or email notification from Post when your parcel is ready for collection. This notification will include a one-off access code that you will need to access your Parcel Locker.

Q: What happens if you don t get your package from parcel locker?

A: If the package is not picked up by the end of the 5th calendar day, the item will be removed from the locker and taken to the Post Office retail window. Smart Lockers are electronic, keyless parcel lockers that provide a safe, secure, and convenient package delivery and returns alternative for both package recipients and shippers.

Q: What does it mean if my package went to a parcel locker?

A: When a mail carrier is unable to fit a package into a standard mailbox slot, they will place your package in a parcel locker. Instead of having to be at home to receive your package, it will be right there waiting for you in a spacious locker where it won't get damaged.

Hangzhou Dongcheng Welgo Industrial Co.,Ltd is one of the most professional parcel locker manufacturers and suppliers in China, specialized in providing high quality design service. We warmly welcome you to buy custom made parcel locker at competitive price from our factory. For more company information, contact us now.

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